@David-TP

@David-TP Thanks for rep. I’ve added the log as requested. I also included the link to this support thread in the description so you can easily reference the details

@David-TP The instructions provided do not align with my app's current menu. I was unable to locate the specific section you referred to. Could you please verify this for my version of the app?...

@HelpFixDecoApp Hi , thanks for replying The sticker on my deco x20 EU show ver 1.20 I am using iPhone 15 app ver 3.10.62 fw build 20250910 rel 1.6.1 43292

Hi, Upon opening the app, I immediately see that the remote satellite is disconnected and greyed out, even though the device LED is green. If I wait in the app for a few minutes, the satellite...