Thanks for your suggestions. A phone call to tp link established that the settings needed amending, and now the problem is resolved.

@Solla-topee thanks for your reply I had already been through the first set of instructions in your first link a few times, but no joy. 1. IP address of computer is 192.168.1.7 and IP address of...

Everything was working fine until I tried to connect a new router however it wasn't configured for One NZ so I returned to my old router. Now deco won't connect. I reset, it flashes blue then returns...