@Joseph-TP Thank you, I will work through the suggestions. In essence though, it is only on a specific Lenovo Laptop which I purchased recently. 3 other PC's, 2 iPads and 3 Phones all work fine on...

All good, thanks for the help.

@terziyski Thanks, there are no detail reports anywhere that I can find. I can do a weekly and monthly, but it doesn't really show anything like what I would call a traffic report. It shows users,...

@Altabred Correction, I now have reporting in the Envelope Icon at the top of hte screen. Frankly, they are quite useless for network diagnosis. Thanks. I'll unsubscribe again.

@terziyski Ok, so tried that, still no reports. If I go to HoemShield I get details about the Security+ subscription, If I select the Network that the subscription should apply to it just goes to a...

@terziyski You are kidding, so I have to provide Credit Card etc. with a promise they won't bill before the one month is over, in the hopes I will forget, in order to get to a basic function. That is...