@Claire157 Hi, I see you choose Deco X20-DSL as the model number, and actually, the model you have is Deco X20, right? Did the new main Deco X20 connect to the same ISP router as the old main Deco...

@AndRam Hi, I did check on the Deco X20-DSL on my side and it is able to customize the DNS settings under IPV4. But I do have the issue you described here. For several attempts, the APP did not load...

@RefreshRefresh Thank you very much for the further explanation and I got your APP feedback. Could you please refer to the private message for more instruction? Thank you again.

@Ferhat_YOL Hi, since this is the ISP customized model, I am not sure if there are any special settings. And it is suggested to refer to this link to have a look: How to use Printer Sharing on the...

[Case One] DSL dropped out @Spike1 Hi, Sorry for directing you to this post. I think it could be more convenient if we start troubleshooting here. Since the latest firmware for Archer VR2100 has been...

@Mapoo Hi, Thank you very much for getting back to me. I am sure that we definitely want to fix this issue. Based on the previous troubleshooting records, several of them are caused by the broken...