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Forums/ Deco
2021-11-23 10:48:18
Re:How to remove one of two networks
@Mark-B Hi, I have tested on my side and it will only delete one network here. Normally, for the same kit, once you set it up again, the old name would disappear automatically unless you remove the...
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Forums/ Deco
2021-11-23 09:58:14
Re:[Troubleshooting] Slow Internet Speed with Deco Devices
@AzaNZ Hi, Thank you for getting back to me. As for 5500 square feet, I suppose it might be the maximum Wi-Fi coverage on the same floor in open space. While It varies in different situations. Have...
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Forums/ Deco
2021-11-23 09:21:29
Re:Privacy warning
@AtakanAtceken Thank you very much for getting back to me. I just updated the recommended solution and could you please refer to the suggestions here to have a check again.
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Forums/ Deco
2021-11-23 09:05:10
Re:Cannot connect error search
@Cesarjr Hi, May I know who is your internet service? What is the LED status on the main Deco, solid white or red? As for the Deco AC1200, do you mean Deco M4? If you check on the Deco...
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Forums/ Deco
2021-11-23 08:53:59
Re:Deco M9 Plus keeps on disconnecting from router
@pskumar Hi, I am not sure If I got it correctly. Were you trying to say, Deco lost the internet connection from Deco because it randomly restarted itself? Or do you have to restart the Deco to get...
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Forums/ Deco
2021-11-23 08:44:03
Re:WAN(LAN port) Mac Address
@BladeR4k Hi, you will see the WAN port MAC address on the web UI(under internet status) of the main Deco. (Normally, it is based on the MAC address on the bottom label(=the last character of label...
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