@TonySA Hi, May I know the model number of your wireless security camera? There are some suggestions for your reference: 1. Turn off the 5ghz on the main network temporarily. 2. Forget the current...

@FlipFlopHHJ Hi, May I have more details about why you want to have a static IP for HS100? Since currently, Deco does not support address reservations for smart home devices as they do not have a web...

@AzaNZ Hi, Did you just purchase Deco M5? For your case, is there any chance that you could connect satellites 1 and 2 via Ethernet cable to the main Deco M5 via a network switch? Based on your floor...

@CSEngineer Thank you very much for getting back to me. I would like to forward your case to the senior engineers for further assistance. Please have a check of your email box to confirm you have got...

@higraf Hi, were you able to reproduce the same issue all the time May I know the model number of the network switch here? And did Deco work under access point mode or wireless router mode? Thank you...

@Andyl73 Hi, The PLC backhaul is active only when the main Deco supported the powerline backhaul, which means the main Deco has to be Deco P9/P7. So for your case, you might need to switch the...