@BladeR4k Hi, you will see the WAN port MAC address on the web UI(under internet status) of the main Deco. (Normally, it is based on the MAC address on the bottom label(=the last character of label...

@TonySA Hi, May I know the model number of your wireless security camera? There are some suggestions for your reference: 1. Turn off the 5ghz on the main network temporarily. 2. Forget the current...

@FlipFlopHHJ Hi, May I have more details about why you want to have a static IP for HS100? Since currently, Deco does not support address reservations for smart home devices as they do not have a web...

@AzaNZ Hi, Did you just purchase Deco M5? For your case, is there any chance that you could connect satellites 1 and 2 via Ethernet cable to the main Deco M5 via a network switch? Based on your floor...

@CSEngineer Thank you very much for getting back to me. I would like to forward your case to the senior engineers for further assistance. Please have a check of your email box to confirm you have got...

@higraf Hi, were you able to reproduce the same issue all the time May I know the model number of the network switch here? And did Deco work under access point mode or wireless router mode? Thank you...