@J-ERNEST Hi, could you please help me confirm the following information: The current issue is that the main Deco is solid green, but no internet service when the devices are connected to It, right?...

@matseffect Hi, Did it only occur to a specific client? It is suggested that you could have a look at this link: [Solution] Regular Ping Spike with Realtek Chip Network Card when connecting to Deco...

@JulienH Hi, could you please send feedback via Deco APP>Overview>three lines on the top>help>contact us>suggestions and add the APP log. As for the half-speed issue, could you please help me get a...

@JulienH Hi, there are two places to remove a device from the OoS and Did both options cause the same error? As for the speed issue, even the main Deco is capped at 250m/s, right? --Did you test via...

@Wurzel Hi, the hidden SSID would not interfere with the main network and no devices would be able to connect this network. So I am afraid your current unstable connection is caused by something...

@ProtoFoe Hi, Did the slow speed issue only occur to downloading games via steam? How much speed you could get if testing via speedtest.net? You could try to add the PC into high priority to have a...