@NorseStar Hi, Did you change the operation mode on Deco to be an access point? if not, Can I have a screenshot on the Deco APP? Thank you very much.

@HarisNini Hi, I see the Deco M9 plus is online from the cloud server. So were you trying to say, even though there is no light lit up on M9 plus and APP said Deco is disconnected, the internet...

@APD Hi, All, For this issue, please go to Deco APP>More>Advanced>DHCP and change the DNS server to be LAN IP of Deco,(for example 192.168.68.1) and 8.8.8.8. If it is not working, please feel free to...

@Jteixeirabsb @richardwonka Hi, the new firmware 1.5.2 has been released for both V1 and V2 and Please check the firmware upgrade on the Deco APP to see whether you are able to get the new firmware...

@SSTaLoN Hi, For Deco X60 V3 and above versions, they use HomeShield. For V1 and V2, they are still on the HomeCare. I noticed your version is also V2, So I think you might still use HomeCare? Thank...

@Alexandre. Hi Alex， Thank you very much for pointing it out. I do notice it is a problem and many cases here ended with no final conclusion. Normally if the case was successfully resolved, the...