@dornED Hi, May I know who is your SIM card carrier? I would like to forward your case to the senior engineers. Please have a check of the email box later. Could you please reply to the email with...

@BDaniel Hi, Have you tried the beta firmware to fix the 4ghz bands on the MR6400 V5? [Solution] Manual Band Selection for 4G WiFi Routers If it has no improvement, please help me get the following...

@AudunaA Hi, may I know the hardware and firmware version of the M7200? When the internet connection dropped out, would the middle internet LED turn off? If the internet LED stay on, please go to...

@Sagar_Dhankar Hi, Have you seen this link： [Troubleshooting]No internet service on LTE Gateway Router If it did not work, could you please send me some screenshots of the advanced>status page?

@Sagar_Dhankar Hi, I think the router might be bound to another email account before. Have you reset the router before installation, holding the reset pinhole for 10s? If you have done that already,...

@zwiebelchen89 Hi, thank you for the additional information. MR6400 would startup as long as the SIM card is recognized after getting power again.