@Clivelm Hi, please have a look at this link: [New Firmware] Deco M5 1.6.0

@Ayrhead Hi, thank you for the update. I have sent a firmware via private message which might help with your case. Please update this firmware and check whether it fixes the issue.

@guy_c Hi, Can I have a screenshot of the error message when you failed to log in? Could you please also send me the MAC address of the DSL modem? Thank you very much.

@Robbut Hi, since this is an ISP customized model, the firmware would not be put on the official website and would be updated by ISP directly. So you could have a check with the internet service...

@AmrTerra Hi, would you please download the Wi-Fi analyzer and check which channel is best and clear for VR600? As for the Wi-Fi bandwidth, please temporarily change to be 20mhz; and change the...

@TomJenkins Hi, I notice you mention that it is the Ethernet cable out of the ONT box. For our DSL modem router, it only supports Sky(MER) connection under DSL modem router mode, which means the...