@Kwame33 Hi, Please refer to this link for troubleshooting: [Troubleshooting] SIM Card not Found?

@Jeroen1975 Hi, for the access control system, it is like Circle firewall or something like this. And there is an option to delete the offline device:

@GEVAMIR Hi， Did you mean that NVR is not on the device list when you set up the port forwarding? Are you able to see it on the Overview>Devices here? And have you set up the static IP address on the...

@AdrianMason Hi, when the PC loses internet connection and no network available in the drop-down list, have you checked there was no network available or just no Deco’s Mesh network? Sometimes, if...

@Matsalleh Hi, Actually I am not sure whether there are other users with SKY service since most of the time, the country is not mentioned. But we do have a local support team in Italy. Maybe you...

@lalinjaman Hi, I noticed that there are Deco M5 as well as Deco M4 under your TP-Link ID. Deco M5 with firmware 1.5.1 has supported changing wireless security. Deco M4 with customized firmware 1.1.8...