@michael.adel Hi, Thanks for the private message. When I checked the MAC address, the modem turned out to be not bound to any email account. So later I will forward your case to the senior engineers...

@Blckegl Hi, please have a look at this link: [New Firmware] Deco M5 1.6.0

@jslsmithyx Hi, could you please help me sort out the following details: 1. Transfer large file from Laptop A to Seagate drive via USB 3.0 port - gives me a speed of 125MBps (this is the maximum I...

@kk20001996 Thank you very much and I would like to forward your case to the senior engineers. Please have a check of your email box and you could also reply to the email with the video clip. By the...

@Matsalleh Hi, May I know why you want to replace SKY Hub with Archer VR1210v ? I used to have the feedback that SKY is very strict with third party routers. Normally, we would suggest leaving the...

@Xsanchi Hi, Sorry for the port forwarding part. I think you need to open ports 27000-27038 in order to access the streaming games. As for the port range, it is quite like, we are able to test the...