@SilverBackX Hi, I would like to follow up on your case by email, and at the same time, could you please help check the following details: 1. Could you please also test the Ethernet speed from the...

@Roman_Goldberg Hi, I have forwarded your case to the senior engineers already, and please refer to the email for further assistance. Thank you very much.

@Skaikru85 Hi, there is a firmware that allows us to manually select the signal source of Deco M5 only. if you want to have a try, please check for your message box.

@Wondering5 Hi, May I know where you saw that Deco P9 is not working with BT smart hub, any reference link for me? For the 4G modem, as long as the modem could provide an Ethernet connection for...

@Lexivienna Hi, May I know how long have you had Deco P7? Could you please draw a picture of your network topology? I think the slow speed might be caused by the LAN backhaul. As for the unstable...

@popcornpop Hi, the firmware 1.0.3 Build 20210205 Rel. 35873 is a Canadian customized firmware that enabled band 4 of 5Ghz and could not update to the general firmware(1.0.6 & 1.0.9 &1.1.1). Later...