@Etenboy Hi, what is the LED status of the main Deco? And may I know who is your internet service provider? If LED is red after setup, please refer to this link: [Troubleshooting] Main Deco went to...

@dees Hi, Thank you very much for your feedback. Could you please help me check the following information: 1. I see your current firmware is 1.5.3 build 20210506, actually I could not find this...

@TP-Link Hi, I got your email and thank you very much. Do you have an additional SIM card that is available for the test, from a different SIM carrier? By the way, how long have you had the router?...

@RahXX Hi, can you send me some pictures of the error messages? Could you please go to change the DNS server on the Deco to have a look: How to change DNS server settings on my Deco? By the way,...

@RRacer Hi, I just replied to you via email and could you please have a check? Thank you very much.

@Bdr Hi, I see your case has been forwarded to the senior engineers already. Since they just came back from the new year vacation, there might be some delay and they will check the case and update...