@nsm257 Hi, Here is the Support information in India: For Indian Users Only (English & Hindi Service) Toll Free: 1800-209-4168 Support E-mail: support.in@tp-link.com Service Time: 09:00AM to 07:00PM,...

@ik4not Hi, Thank you so much for taking the time to post the issue on the TP-Link community! To better assist you, I've created a support ticket via your registered email address, and escalated it...

@PeterVictorie Hi Peter, Please try the following troubleshooting steps: 1. Let the phone forget the network and then connect back. 2. If you are connecting to 2.4G WIFI, please also try 5G WIFI as...

@Thurstan Hi, Your powerline devices cannot work ground wire. That is why it is not working. It needs to work with live and neutral wires.

@magriff99 Hi, If you have enabled smart connect, you can disable it and connect to 5G. Usually 5G WIFI will provide higher speed. If it still the same, please review the following troubleshooting...

@Luca_Corbin Hi, Will this happen when you connect both 2.4G and 5G WIFI? Will you lose internet coonection or also lose WIFI connection? Please connect your iPhone 11 to your main router directly...