@adelalr Hi, could you please share with us screenshots of the Advanced->Status page, and Advanced->Network->Internet page along with the system log file when the issue happens? Please don't restart...

@Peter_asterix Multiple factors might cause your Wi-Fi to disconnect automatically. Please try the following steps for troubleshooting first: 1. Disable Power Saving Mode on Advanced -> Power Saving...

@V3n0m Hi, is your SIM card 5G Jio SIM or 4G Jio SIM? Please make sure it works fine on other 4G devices. For MR200 V6, please share with us screenshots of the Advanced->Status page and...

@a_random_boy Hi, here are the firmware available on the global site, as you can see, there is another firmware 220105 in between the 220826 and 210914, since 220105 is not allowed to downgrade, you...

@Basboi85 Hi, I found that your case was escalated to our senior engineer before, if the issue appears again with the new 1.2.4 firmware, it is recommended to reply previous email to report it and...

@MykhailoRos Hi, for wireless client devices unstable: 1) Make sure the Router is properly placed, it should be put in open area instead of inside a cabinet or shelf. 2) Login the web management...