@LauraCatterall Please check if powerline LED are light up on both powerline units, if not, pair the powerline devices following the FAQ: How to secure (pair) the Powerline Network Or you may refer...

@Heidiw Do you mean your router WiFi and the powerline extender WiFi are all working fine on your smartphone etc. but the Tapp Camera failed to connect them? You'd better double check the wireless...

@woolwil Thank you very much for the update, glad to hear that you've found and resolved the issue.

@Artful_Voyager Archer AXE5400 is a wireless router, not a modem, please confirm if you connect it to your ISP modem via Ethernet cable. If so, check if your modem has been configured with the PPPoE...

@PaulMdt Hi, you could try to reset it to factory defaults and follow this guide to set up the repeater mode again: How to configure the Repeater Mode on the TL-WR710N If it still doesn't work, since...

@RamukAvles Hi, normally 2.4G client devices can still connect to the router WiFi even though smart connect is enabled, if in some cases you are unable to set up the camera successfully, you could...