@CaPaRaL Hi, do you have any other 4G router that could always work on 4G+ with the same SIM card?

@GT85 Hi, please insert the same Three SIM card into your smartphone, then check if the phone works on 4G, if so, please check if the phone works on LTE band 20 or any other bands: How to check the...

@Nayem-BD Hi，what is the hardware and firmware version of your MR3420? factory reset could only clear the router settings but will not change the firmware version. And what do you mean by VPN...

@jjj_111 Hi, 1. Please try to download the latest firmware for MR100 V1 on the following website and update it manually via web interface:...

@Vikram_Singh Hi, thanks a lot for the detailed and valuable feedback, I noticed that you've also emailed us to report the same issue, and we've already replied, please have a check and reply the...

@Lluishe Hi, the default wireless password is different for each product, so we don't have it from our end. If the WiFi card is lost, please check the label on the extender itself, or send us the...