@HackerG Hi, To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240922447,...

@Alex_Tsk Hi, Please use the same DSL line to connect the VR600, and make sure it is tightly plugged in. If there is a splitter in the line, please also remove it. If all steps above cannot help,...

Hi @IliesRolo86 A new firmware update is planned to be released for the VX1800v to support Annex B. For your case, I have sent you a beta firmware for this feature.

@marmisteryo Hi, Please manually change it to another time zone and then change it back to the correct one, and check if the time will be updated.

@Sergio07 Hi, Please use a port scan to check the status of the open ports and verify if they are set up correctly.

@Zuke Hi, Please check if you have set up QoS settings. And also when you test the speed, please ensure that no other devices are engaged in high-bandwidth activities, such as online gaming, as this...