@Jin Hello, please help us to get the information below so that we can do more troubleshooting and figure it out. 1. What is the current network diagram and who is your ISP? 2. Does the change of...

@kre The Deco M4 supports web interface, while we can use it to do few things only, for example, checking the current network diagram, the basic information, upgrading the firmware or so, it cannot...

@Ankush_Goswami Hi, we will do some troubleshooting to locate this issue and try to figure it out. 1. What is the current network topology? 2. Standing next to the Deco on the first floor, can you...

@Uncle_Buck Hello, please use the correct wireless password. Try to disable fast roaming and then reconnect the plugs to 2.4GHz. And you can read this article to get some instructions as well....

@Heino76 Hi, we will do some troubleshooting to locate this issue and try to figure it out. 1. What is the current network diagram? What about the main Deco? Does it lose internet connection as well?...

@Mglines Hello, with PC--switch-main Deco connected, please click here to check the IP address and gateway of your PC. And please verify whether it is in the same subnet as the wireless printer. And...