@Criminence That's really weird. If you are willing to troubleshoot further, we would like to escalate your case to our engineers, the engineering team will investigate to see if it is a concern in...

@Hayat We would like to escalate your case to our engineers, the engineering team will investigate to see if it is a concern in the router that can be resolved.

@CityZ3n Here is the HomeSheild introduction: https://www.tp-link.com/en/homeshield/ BTW, which country are you from? We will check.

@kelvin1234 What's the model number of the TP-Link router? If it supports HomeCare or HomeShield, you can check and configure the Parental Control to see if it helps. The guide can be found as below:...

@Bogdanus @Anirudh90 Hello, please follow the guide below to find or change the wireless password of the router: https://www.tp-link.com/support/faq/399/

@Shivang613 Please follow this guide to find or change the password for your TP-Link account: https://www.tp-link.com/support/faq/1371/