@Jamesyk What is the current internet IP/WAN IP address of the Deco M4? Please ensure that it is a public one, otherwise, you need open port for it on the front-end device which has the public IP...

@Rafid_Anjum Hello, there are 2 * LAN/WAN Gigabit Ethernet Ports, in other words, you can choose one of them as the WAN port, then the other one will be the LAN port. You can tell ISP the second MAC...

@Janingo Thanks for your reply. Yes, I got your point and we would forward to our developers. Goo day.

@Network_Addict @WalterX Thanks a lot for your support. The launch time varies due to different countries/districts, you can contact our sales department to get a more specific answer....

@backloop Thanks for your valued reply, sorry to hear that it does not work. To solve your problem quickly, you can contact the retailer or the local tech support to get a replacement first. And then...

@Raybeh31 Hello, you can change the wireless settings to give it a go, including wireless channel and channel width. You can use channel 1, 6 or 11 for 2.4GHz and 20MHz for it. May it help.