@solo_fr52 Hello, thanks for your valued reply. The engineers are working on the new firmware, once it is ready, it will be pushed to your en-users immediately. And glad to hear that you have found a...

@FNB Hello, sorry to respond late. Could you please show us a screenshot of the notification page where you can see repeatedly new devices connected messages? And may I know do they connect to the...

@GoranAhlberg Hello, thanks for your reply. It appears that there is a simple way; first you can move the Deco in house 2 to house 1 and connect it to the main Deco as a slave Deco and then you can...

@ErnstWFF Hello, please help us to get the information below so that we can locate this issue and try to fix it. 1. What is the current network diagram? How do they connect to each other. 2. When the...

@Redspan Thanks for your information. From your description, the current situation is normal. Both broadband router and Deco M5 work as the regular router and they are in the different subnet; due to...

@Davidstockle Hello, there are two separate networks even though they use the same SSID and password, one is 2.4Ghz and the other is 5GHz. And the devices connect to the 2.4GHz and 5GHz can access...