Forums/
Deco
2020-01-21 02:57:33
@Rwije Hello, sorry for the trouble caused here, we will do some troubleshooting first to locate this issue and try to fix it. 1. What is the current operation mode of the Deco P9? Is it regular...
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Forums/
Deco
2020-01-21 02:33:40
@Aaltje. Sorry to tell you that we only provide English Service for Global users, so we tried to translate your question into English and continue to help you. Wish your understanding. The wifi...
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Forums/
Deco
2020-01-21 02:28:18
@aikkon Hello, once you set up the parental control for some device, there will be a profile appears, and you can click it and choose Time Controls to change the limit time. May it help.
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Forums/
Deco
2020-01-21 02:23:38
@Insidiouzz Hello Luke, theoretically, the devices that do not support 5GHz can still detect the 2.4GHz of the Deco P9, you can try to disable fast roaming and turn on the main Deco only to verify...
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Forums/
Deco
2020-01-21 02:16:41
@Wolliwuk Hello, can it detect the Deco's wifi when you setup the Eufy plug? Is there any error message if you failed to connect it to Deco's wifi? Try to disable fast roaming and turn on the main...
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Forums/
Deco
2020-01-21 02:04:33
@TheSam Hello, what is the distance between the Deco units? Per you said, due to the distance and walls, the signal strength obtained by slave Decos may not be good enough. You can try to move them...
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