@superdog It is a spammer and had been deleted.

@Sars0785 What is the current hardware and firmware version of the NC450? Please show us a screenshot of the recordings page where it gets stuck. Have you ever tried to change another smart phone to...

@david_h Sorry for the trouble caused here, we will do some troubleshooting to narrow it down and try to fix it. 1. Please ensure that the kasa app version is up to date. As well as the firmware...

@realjax You can get it from the spec page on the official website. https://www.tp-link.com/support/download/tapo-c200/#overview High Definition Video: Capture every detail in crystal-clear 1080p...

@Thomster Gotcha, thanks for your reply; glad to hear that you figured it out. If need more help, do not hesitate to contact us. Good day.

@LoveSupreme__ What is the model number of your TP-Link camera? What do you mean security feature? Could you please provide more information? Thanks in advance.