@pashtet Thanks for your requesting, we can do some troubleshooting to narrow it down and try to fix it. 1. What is the current network diagram? How do you connect these devices together? 2. With...

@Ed69 How did you delete the old network name? Try to power cycle the whole wifi system and re-set the Deco network name. If still the same, you can hold the reset hole for 1s to reset it and start...

@ThomasF Below is the instruction to add the Philips Hue lights into Deco network. https://www.tp-link.com/support/faq/1778/ And then you can use the Deco app to control it. May it help.

@Ed69 Hello, please hold the reset hole for 1s to reset it. You can do that again and check whether it will become pulsing blue. May it help.

@graaf The are individual button for 2.4GHz and 5GHz, while they use the same network name under the mesh network. It cannot be customized to a different name. Meanwhile, for the iot devices which...

@FelixBeijing Hello, the Deco M9 plus establishes their own mesh network no matter what operation mode it works. It is separated from the original wifi network provided by the main router. You can...