@JasonGibson Below is the instruction to install the HS200. https://www.tp-link.com/support/faq/1128/ And there are 3 lines must be connected: one live line, one load line and one neutral line. You...

@CY2019 What is the operation mode of the RE650 now? Considering it connects to the main router by wired cable, it should work as an access point. When it lost connection, are you still connected to...

@Panania.Jim Try to clear the browser cache and try again, you can change another web browser as well. Still the same, please reset it again by holding the reset hole for 1s with it powered on. May...

@Aamair Sorry there is no ETA yet; we will gather your request and forward it to our product department. More feedback received, more valuable it will be. Good day.

@Amaroth What is the OS version of your Android device? With the development of the KASA APP, it is supported by Android 5.0 or above now. https://www.tp-link.com/support/faq/1390/ Try to update the...

@DannyYorkshire Thanks for your reply. We did a test at our lab, and the fade rate feature works well. We can do some troubleshooting and try to fix it. 1. What is the firmware version of the KL110?...