@RedRoger Glad to hear that it was resolved finally, thanks for your feedback. It seems that the original static IP may have something wrong, which makes Deco detect the camera as offline device....

@Guyver13 I see, totally understand your desicion; sorry for the trouble caused here, and thanks for your cooperation and effor to do the troubleshooting with us. If need any further help in the...

@Dr_Ed What is the current hardware and firmware version of the HS220? Could you please show us a short video of the current issue so that we can have a better understanding.

@iuser1 Sorry to respond late. We have released a new kasa app, try to install it and give it a go. Any updates, please let us know.

Thanks for your sharing. ^_^

@flievens Sorry to respond late. If still the same, you can contact our tech support with the thread link attached to verify whether the replacement is qualified. Below is the contatc info:...