You are very welcome, glad to help you. If need more help in the future, do not hesitate to contact us. Good day.

Hi, What I mean is that with setup static IP on the TV itself, can you ping the gateway of the router from the TV? Or can you ping the TV from the computer in the same local network? Have you ever...

Hi, May I know where did you get this link? You can contact the local tech support to confirm it and get some specific help....

Hi, Thanks for your valued reply. To do further analysis, please take a screenshot of the status page of the router. Meanwhile, have you ever tried to upgrade the firmware, any updates? Good day.

Hi, We can do some troubleshooting first and try to fix it. First, with QoS enabled, the packets data will go through CPU, the speed will be slower; May I know what is the bandwidth you paid for your...

Hi, Sorry to hear that you have some difficulties, we will do some troubleshooting and then try to fix it. 1. What is the light status of the VR600 when it crashed? 2. Can you login to the web...