Hi, @Crop7 Please provide more details so that we can give you a specific answer. Can it detect the main router's 5GHz? Or it is detected but failed to connect? Have you ever changed the wireless...

Hi @BravoJuliet Thanks for your valued reply, we did a test at our lab, the RE305 was able to connect to the virgin media hub 3.0 successfully. So we are afraid that it may affected by the atcual...

This feature has not released yet, so I'm afraid that I cannot give you a specific answer. You can wait a while and then check it once it is updated. Good day. RyanEverhart789 wrote Kevin, What is...

Hi, Is there any specific symptom that shows the bulb was reset automatically? Meanwhile, have you ever tried to hard reset it manually and reconfigure it? Besides, try to change another lamp base...

Hi, Please provide more information, that will help a lot. Good day.

Hi, Do they work well with the kasa app? In other word, can you control them by kasa app both locally and remotely? What are their hardware and firmware version? Is there any error message if they...