That's interesting. To locate the issue, would you please provide more details? 1. Who is your Internet Service Provider? 2. Please provide a network topology. It would be better if you could draw a...

Archer C58HP can only connect to the host router's 2.4GHz network in repeater mode. You can still have extended 5GHz network on this extender. For the 5GHz network name, we can change it manually to...

Hi, Sorry to tell you that we can provide English service for global users now. It is suggested to contact the local tech support to get some suggestion....

Hi, you are most welcome, and glad to help you. If need any further help, just let us know. Good day.

Hi Adam, you are most welcome, and glad to help you. If need any further help, just let us know. Good day.

Yes, once the previous Wi-Fi is disconnected, we are not able to control the smart plug anymore. Delete it from the device list and re-add it, you will be able to connect it to the new Wi-Fi network.