Hi, May I know what is the current light status of the Deco units? And what is the current network topology/diagram? please test whether you can see categories-network devices. And please show us a...

Hi, Below is the instruction to update the firmware manually. http://support.tp-link.com/f/76868e6e60/?dl=1 for Windows OS http://support.tp-link.com/f/bb736b6b2b/?dl=1 for MAC OS While we do NOT...

Hi, Below is the instruction to setup port forwarding on the Deco M4. https://www.tp-link.com/support/faq/1797/ What is the device you need open port for? Meanwhile, please ensure that the IP address...

Hi, Below is the instruction to setup Facebook Wi-Fi on Archer C50. https://www.tp-link.com/support/faq/2298/ Besides, please try to connect to the facebook wifi and show us a picture of the...

Hi Isra, Thanks for your reply and cooperation. Please take your time to test it, and do not hesitate to contact us with any updates. Have a nice day.

Hi, With NAT boost disabled, can you enable QoS? If not. any error message? Please show us a screenshot as well. Meanwhile, below is the instruction to setup QoS....