Hi, How did you set up the IPTV? Could you please send us a screenshot? By the way, is there DSL line plug into the VR2800 or Ethernet RJ45 from ISP end? Please send us a screenshot on...

Hi, Do you mean you have a DVR that is linked to Deco m5 network and it shows offline on all devices after a firmware upgrade on Deco M5? If it is, did you try to reboot the deco and DVR before?...

Hi, No problem. Let me know if you need any further help. Good day!

Hi, Do you mean if you can access the devices under your router network (192.168.x) via the devices under deco network (192.168.y)? If there is only one device under deco network that you want to...

Hi, In you case, please set a static IP on your PC so that you can access to the modem interface in bridge mode since DHCP disabled on your modem. About how to set the static IP on PC, please refer...

Hi, Thanks for the information provided. In this case, please try this: turn off the router, leave extender on. Then choose preferred network as the extender's first. After that, turn on the router....