@DanDay Hi, welcome to the community. How much speed you could get from the 2.4Ghz of Deco S4? Usually the 2.4GHz WiFi band is quite crowded since many wireless signals, such as Bluetooth, Zigbee are...

@robin345 Hi, Welcome to the community. It is not an expected behavior and the working mode should make any difference to the Powerline Backhaul. Would a power reboot of all the Mesh system...

@Chobochacha Hi, welcome to the community. It is suggested to install the beta firmware here to see whether it helped or not: Satellite Deco Units Work Well but Display Offline on the Deco APP Wait...

This Article Applied to: Deco M4/M5/M9 Plus, Deco X50/Deco X50-Outdoor etc. Phenomenon Description: The satellite Decos are solid green(or white) and work well but they are displayed "Offline" on the...

@SteveWex Hi, nice to see you again. Currently, the "block user" feature is exclusively available for moderators. However, there are future plans to make this feature accessible to community users...

@Laurent_77 Hi, welcome to the community. Can I have the model number of the ISP-provided modem/router( or gateway) that the main Deco is connected to? Did the main Deco XE75 turn solid red after...