@ScottG69 Hi, Did the EE TV box support 5GHz? - If yes, it is suggested to disable the 2.4Ghz on the main network and connect the EE TV box to 5Ghz only to see whether it helped. If possible, it is...

@Barwari Hi, welcome to the community. May I know the model number of the mobile device that shows 6E instead of Wi-Fi 7? -Can I also have a screenshot ? - Did this device connect to the 6GHz or MLO...

@Connor2TEN Hi, Thank you very much for the feedback. I noticed your current model number is Deco W2400 which doesn't support HomeShield. Kidshield is part of the HomeShield service so I'm afraid...

@MKhan24 Hi, welcome to the community. Will any Deco turn red during the disconnection? Can I have the model number of the network switch here? Since the Deco is connected behind the ISP router, have...

@thebroen Hi, Thanks for the update. Could you please also refer to this link to submit the Deco APP log: How to submit Deco APP log A new firmware 1.5.5 for Deco X20_V4/v4.6 was released a few days...

@Filosito Hi, Thank you for your time and patience. If you find both Deco X50-5G and Deco X3000-5G available, I would recommend going for Deco X50-5G. @Az42 Hi, They are separate models and aim for...