@Eugene2026 Hi, thank you very much for the update. I'd like to forward your case to the senior engineer for further workaround. Please refer to the email later for more suggestions. Best regards.

@Lola3 Hi, thank you very much for the feedback. Could you please also help me submit the Deco App log here: How to submit Deco APP log (Please update here with the support ticket ID after submitting...

@Matt_Silva Hi, have you tried setting Deco M4 into "Access Point" mode to see whether it made any improvement? How to set up Deco to work in Access Point mode It is also recommended to test the...

@Eduts04 Hi, welcome to the community. Thank you very much for your time and patience. Apart from the Deco E4, is there an ISP router in front of the Deco? If yes, you could consider setting Deco...

@Krissada Hi, welcome to the community. Can I have some screenshots of the current network map and Mesh Backhaul type on the Deco App, such as: Can you consistently reproduce the following issue on...

@Ptsuisse Hi, welcome to the community. Here are some details for your reference: Ethernet Backhaul already has a higher priority than WiFi Backhaul in Deco Mesh. And if the LAN connection drops, the...