@scorpioxus Hi, thank you very much for your feedback. For the bug you reported here, in case there is any misunderstanding, do you want to say: When X50-outdoors are connected via Ethernet Backhaul,...

@yakovz Hi, it would be better to: Remove this unit from the Deco APP first. Make sure its LED turns to flashing blue, then add it to the new network. Best regards.

@raffles1968 Hi, welcome to the community. HB810 has been specially designed and optimized for Singtel. Firmware features and updates are managed by Singtel. Have you tried to reach out to Singtel...

@TobiasD Hi, may I know your SIM carrier? Would Deco BE65-5G turn red during the disconnection? How often would the 5G connection drop out? several times within a day? Could you please send an email...

@TheBaron Hi, thank you very much for the feedback. Apart from the Deco X55, would there be other Deco models in the Mesh network? And did you connect the new device to the main WiFi network? The...

@Charles_Andre Hi, Thanks for the update. I saw that a similar case was escalated to the senior engineer before. If it repeated on the latest 1.6.7 version, could you please give a direct update to...