Singtel Aginet Issues HB810

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Singtel Aginet Issues HB810

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Singtel Aginet Issues HB810
Singtel Aginet Issues HB810
2025-05-27 16:10:51 - last edited 2025-06-23 03:02:48

Not sure if anyone tried to use the Aginet app on iPhone. It has problems detecting the hardware and when it shows no internet connection, I tried to remove device and reinstall. Now my entire house is unable to connect to internet as it has somehow factory reset the IP address on my HB810 which used to have a static IP. Reset the device a few times, does not work. 
I am sure many other had similar issues like mine. Any work around it? Thanks!

 

Regards,

Michael

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Re:Singtel Aginet Issues HB810-Solution
2025-05-28 06:30:05 - last edited 2025-06-23 03:02:48

  @raffles1968 

Hi, welcome to the community.

HB810 has been specially designed and optimized for Singtel. Firmware features and updates are managed by Singtel. Have you tried to reach out to Singtel directly to see whether they could help reconfigure the Mesh device?

Thank you very much.

Best regards.

 

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Re:Singtel Aginet Issues HB810-Solution
2025-05-28 06:30:05 - last edited 2025-06-23 03:02:48

  @raffles1968 

Hi, welcome to the community.

HB810 has been specially designed and optimized for Singtel. Firmware features and updates are managed by Singtel. Have you tried to reach out to Singtel directly to see whether they could help reconfigure the Mesh device?

Thank you very much.

Best regards.

 

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