@IlyaZar Hi, I think it might be due to that the Telekom.de 5G SA network only works over band N78. When 5G Cell Lock is selected, Deco X50-5G will work over the 5G SA network. the N1 band is mainly...

@MarcSonius Hi, welcome to the community. May I know your internet service provider? How about the model number of the ISP-provided router? Have you tried to set a different Deco X60 as the main...

@erichbw Hi, welcome to the community. It is more like the parental control settings have been changed. It is suggested to change the password of your TP-Link ID, then enable 2FA on the Deco APP:...

@zlask Hi, did the issue start recently? It seems like the power cord on the Deco can't be firmly connected. Have you tested with the power adapter of the other Deco units? If it behaves the same, I...

@MVMHk Hi, can I have the current firmware version of Deco BE65? We have to use the Deco APP to change network settings, but the Deco APP can be used even when Deco has no internet connection. The...

@silverhand Hi, how about the 2.4GHz speed from the ISP router? 300 Mbps is the maximum link speed over 2.4 GHz, and the final internet speed would be 50-60% of the current wireless link speed: How...