@arvinth0000 Hi, can I have the firmware version of your Deco X20? Have you also seen Deco X20 turn flashing blue when all the settings are lost? It is suggested to set another Deco as the main Deco...

@jb_deco Hi, have you done a factory reset after the firmware upgrade? Did you set Deco into "Access Point" or "Wireless Router“ mode? If it is in Router mode, when checking the Network Security...

@natashajohn989 Hi, is the newly updated firmware "1.1.4 Build 20230915 Rel. 65543"? Do you have Deco X55_V1.0/V1.6? The Build 2023915 still was a very old version. For V1.0/1.6, the latest firmware...

@Niceguys Hi, thank you very much for the feedback. please refer to this link to help me submit the Deco APP log: How to submit Deco APP log After that, please try to temporarily disable "Real-time...

@KphG Hi, thanks for your feedback. It has been reported to the senior engineers but I haven't heard of any reply yet. I'm afraid it might still take a while. If there is any further news, I'll...

@freddy09 Hi, thank you very much for your time and patience. If you're still having the reported issue, please send an email to forumsupport.usa@tp-link.com with the following details: Subject:...