This Article Applies to: Deco M5(EU/US/CA/AU/UK/JP)_V1/V2/V3/V3.2 Deco M1300(EU)_V1/V2 Deco M9 Plus(EU/US/CA/AU/UK/JP)_V1/V2/V2.2 Deco X20(EU/US/CA/AU/UK/JP)_V1/V1.2/V2 Deco X25(US)_V1/V2 Deco...

@FVI Hi, thank you very much for the logs. They will be forwarded to the senior engineers for further analysis. Moreover, may I know your SIM Carrier? Would Deco X3000-5G turn red when the download...

@Bencuss Hi, thank you very much for your time and patience. Did the game PC connect to the second satellite Deco X50 or the third Deco X50? How about the network speed on the game PC? A new firmware...

@bakedbugaboo Thank you for the update. While your comment is tenable in this way. I'm afraid the local web support hasn't uploaded the latest firmware for Deco XE75 in time. You could try to...

@Helpwithkids79- Hi, welcome to the community. Do you refer to the firmware upgrade of Deco M5? It is suggested to refer to this post: Deco M5_1.8.5 Newly Introduced Advanced Parental Control...

@Maxx2112 Hi, thank you very much for the feedback. Unfortunately, the Touch Screen currently does not support toggling the VPN connection on/off or switching between VPN servers. I'll forward this...