@Johnisburt Thanks for the feedback. I'd like to follow up on your case via email to ask the senior engineer for further assistance. By the way, could you please help me run a test: if we enable the...

@something_else Hi, Have yo tried to enable the 2.4GHz IOT network-TP-Link IoT Network? It is unlikely to support splitting the 2.4GHz and 5GHz SSIDs under Main WiFi network and the IOT Network is...

Over the past few weeks, there has been some feedback that the Deco VPN Client status consistently shows as "connecting." After further troubleshooting with the engineers, we have identified several...

@AbulSader Hi, Have you checked the QOS settings after the firmware upgrade? I saw some users mentioned earlier after the firmware upgrade, the OQS was suddenly enabled and set to a low figure. Best...

@canc3r12 Hi, Thank you very much for the time and patience. Did the issue repeat when they were connected to the main Deco X50? It is also suggested to install the latest beta firmware here to see...

@Leokem Hi, Thank you very much for the feedback. There are some suggestions for your reference: 1. Disable "Fast Roaming" and "Beamforming" under Deco APP>More>Advanced. 2. change the IPV4 DNS to...