@SPRK Hi, welcome to the community. Can you test further whether the packet loss mainly happens to the 2.4GHz band or 5GHz band? (You could turn off the 2.4GHz on the Main Wi-Fi SSID and enable the...

@oishi Hi, Thank you very much for the feedback. Do you plan to save power energy via a power schedule? Deco XE75 Pro is planned to support ECO Mode. Deco XE75 Pro_V1 has added ECO mode already....

@IMTPUser Hi, welcome to the community. Are all three Deco units Deco X55? Can I have the current firmware version of the Deco X55? If you refer to this link to set "Connection Preference" for the...

@Rachida-2024 Hi, welcome to the community. Is this your first time installing the Digital TV box Proximus? Have you tried the installation Guide here:...

@tigercub Hi, Thank you very much for the feedback. HX220 is almost like Deco X20 which is a wireless router. I saw some BT Smart Hubs have DECT/Hybrid Connect & Digital Voice. none of them is...

@Basten71 Hi, May I know who your internet service provider is? Some providers might also require a VLAN ID under the PPPOE internet connection, such as Sky and Vodafone. Recommended Connection Types...