Forums/
Tapo Smart Switch
a week ago
@SecCamFan No such problem on my devices either. I recommend submitting an app log for further analysis. Send an email to support.forum@tp-link.com, and include the following information: Subject:...
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Forums/
Tapo Smart Camera
a week ago
@Pneil The detection feature is not activated while the camera is moving. If you need the camera's detection area to be locked on a specific angle for particular regions or objects -- no detection if...
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Forums/
Tapo Smart Camera
a week ago
@SJH21 What's the hardware version of your Tapo C425? The anti-theft alarm feature is available for the V2 devices, not for the V1.
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Forums/
Tapo Smart Camera
a week ago
@Adrienb01 Which detection features are enabled on your camera? Based on your description, it seems that not only are the detection features turned off, but the related settings (detection area,...
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Forums/
Tapo Smart Camera
a week ago
@mightymighty For a battery-powered camera, its detection and recording features start only when the camera is awakened. The camera wakes up when its PIR sensor detects heat changes, or when someone...
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Forums/
Tapo Smart Hub
a week ago
@Ammo69 To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...
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