@Laguka Currently, there are no models in Tapo smart plug lineup that support Matter via a firmware update. If this feature is necessary, we recommend purchasing a model that is Matter‑compatible out...

@PhilippeDomarc Did you attach the mop to the robot vacuum? When it cleans with the mop attached, it will automatically skip any carpet areas that are set for vacuum‑only cleaning.

@C_a_r_l Please ensure your Kasa app is updated. You may try to delete and reinstall the app. What's the current version of your Kasa app? And do NOT enable VPN (if any) while using the Kasa app. Can...

@KateF Check the suggestions here. What should I do if I fail to configure the Tapo devices

@ChrisP-1 Hit the prompt then you should see the relevant guidance. After the robot vacuum has created a map, you can optimize it by adding some details, such as some rooms, no-go zones, furniture,...

@Unicorn_Rainbow @Harshal10101 @Gonzo_E @PeterKarch @BahamaYellow Beta firmware has been sent to your devices, you may check it later in the Tapo app and perform the update. *If auto-update is...