@Olowedi I see, noted.

menostar wrote @Wayne-TP tried that multiple times and tech support don't reply.(Not with 2 months so far) Was hoping to get that firmware sent again as a last resort. I'll return the hub under CRA...

smcdonn wrote @Jim8456 I have the same issue. very disappointing, can't believe they have not fixed it. @smcdonn You may share more details of your case. Post a new thread

@Lninja Try to reboot the camera and the hub, see if that helps. Just to make sure, when you scroll to a gray/empty spot on the timeline, do you see anything at all, or does it actually show video...

@pdero Do you have other Tapo devices? Try to use the same button to control other smart devices, observe whether the same thing still occurs. Create a new automation rule, or add the action in the...

@TechGuy463 What error did you receive? You may refer to the suggestions provided in this article. What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting)...