@GreenOfHeart Try using another phone and switching to a different network. If it still fails, contact support team for further assistance.

@Rmerj You may check the suggestions here: Tapo Solar Panel fails to charge the Battery Cameras

@Badscooter What kind of appliances are connected to your Tapo P304M? You may try to unplug all devices from the power strip, then unplug the P304M from the power outlet, wait for a few seconds and...

@jackman86 Please check your doorbell's LED settings. Is it set to Always Off? When charging, the device’s LED only lights up briefly right after being plugged in, it should flash orange quickly for...

@Zhus97 This feature has not been supported. You may want to create a dedicated feature request post for it, users interested in this functionality can then vote and join the discussion. Our product...

@Kateneedshelp12 Can you share more details here? For example, which model do you have? What's its hardware and firmware version? Did you notice whether the plug’s LED showed an unusual color when it...