andomiieeee wrote @Wayne-TP @andomiieeee This seems like a hardware issue. I would recommend getting a replacement first. To proceed with the warranty, you may contact the retailer or local TP-Link...

@Danhome If you want the alarm to trigger whenever ANY sensor changes status, simply add them to the “When” trigger. You don’t need to include an “If” condition.

@Olowedi I see, noted.

menostar wrote @Wayne-TP tried that multiple times and tech support don't reply.(Not with 2 months so far) Was hoping to get that firmware sent again as a last resort. I'll return the hub under CRA...

smcdonn wrote @Jim8456 I have the same issue. very disappointing, can't believe they have not fixed it. @smcdonn You may share more details of your case. Post a new thread

@Lninja Try to reboot the camera and the hub, see if that helps. Just to make sure, when you scroll to a gray/empty spot on the timeline, do you see anything at all, or does it actually show video...