Jabato wrote Hello @Wayne-TP Yes, i am testing my first video device, and i have activated WiFi backup. I can see it sometimes connected to my wifi, and oftenly to one own H500 wifi. So is H500...

Finsbury wrote @Wayne-TP the issue with the light coming on and staying on (the Light button in the app is being activated but not by me) seems to be back. I have now set the LED to always off but...

@DamienH What are the hardware and firmware versions of your camera? Please share more specific details about the issue you’re encountering with your product. This will help us offer more precise...

@nd25 According to our support agent, it seems like you have a ticket opened already. You may continue the discussion with the support team, and keep us posted if there is any progress!

@macdelacruz You may refer to the guidance here. What to do if my Tapo Camera gets bricked after a firmware update?

@V-Man Tapo C400 is a battery‑powered camera designed for extended use. To maximize battery life, it remains in sleep mode most of the time and wakes up only when its PIR sensor detects motion or...