@Customer0 Previously, the teams launched a beta trial for the KE100, testing the device's functionality in the Tapo App. During the trial, it was determined that continued development and support...

@sroza1 Your hub is already on the beta version. It might have the 'auto-update' enabled, so the hub will update the firmware automatically when it detects a new version.

@Homer030 For the firmware issue, please contact our support team for further assistance. Contact Technical Support

@TheHypnooToad Check the suggestions here. What to do if Tapo robot vacuum can't return to the charging dock?

@Edwinox Camera recordings are stored exclusively to one local destination, either a microSD card or the hub. (H200/H500). If the hub is set as the storage location but a microSD card is inserted in...

@KingStoump How far is the doorbell from the hub? Try to move the hub closer to your doorbell. And while you're doing this, if your Tapo H200 hub is connected via WiFi, pay attention to the network...