@edevau Please ensure your Tapo app is updated. And do not enable VPN on your phone while using the Tapo app. This seems like a data refresh delay. Did you try refreshing the app homepage? Does it...

SaleemK wrote Just on this, I spent enough time with support to figure out a solution where hub connected devices just stop working until a hard reset of the hub. Then it'll work again for a day or...

@Robot_Fan The charging station does require sufficient clear space around it for the robot vacuum to dock properly. As for the doorstep/room divider you mentioned, adding a virtual wall is indeed a...

@wber Thank you for your feedback. I'll forwarded to our relevant department for review.

Jasonoo wrote I was just about to ask that same question. How do I delete received notification photos or videos on an Android phone?THANKS! @Jasonoo Delete cloud video: go to the camera's Playback &...

@AlChar The sensor’s connection to the hub is essential because all its associated actions—such as logging events, running automations, and sending notifications, are processed through the hub (some...